/* Se Liga CRM — estilos do painel */
:root {
  --marinho: #0E1A3A; --marinho-2: #23315A;
  --azul: #1458D6; --azul-escuro: #0F47AE; --azul-claro: #E8F0FD; --azul-sel: #EEF4FE;
  --texto: #111A33; --texto-2: #3B4560; --texto-3: #5E6782;
  --fundo: #F4F6FA; --fundo-chat: #EEF1F7; --branco: #FFFFFF;
  --linha: #E1E5EE; --linha-forte: #CFD5E2; --cinza: #F0F2F7;
  --bot: #EEEAFB; --bot-texto: #4B3BA8; --saida: #DCE8FD; --nota: #FFF4D6; --nota-texto: #7A5200;
  --verde: #12784A; --verde-claro: #E2F4EA;
  --alerta: #FCEFD8; --alerta-texto: #8A5000;
  --perigo: #B42318; --perigo-claro: #FDECEA;
  --raio: 10px; --sombra: 0 1px 2px rgba(14, 26, 58, .06), 0 4px 16px rgba(14, 26, 58, .06);
}
* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body { font-family: "Segoe UI", system-ui, -apple-system, "Helvetica Neue", Arial, sans-serif; font-size: 14px; color: var(--texto); background: var(--fundo); -webkit-font-smoothing: antialiased; }
button { font: inherit; cursor: pointer; color: inherit; }
input, textarea, select { font: inherit; color: var(--texto); }
a { color: var(--azul); }
svg.i { width: 20px; height: 20px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; flex: 0 0 auto; }
[hidden] { display: none !important; }
h1 { margin: 0; font-size: 22px; font-weight: 700; letter-spacing: -.01em; }
h2 { margin: 0; font-size: 16px; font-weight: 700; }
h3 { margin: 0; font-size: 14px; font-weight: 700; }
p { margin: 0; }
.mudo { color: var(--texto-3); }
.pequeno { font-size: 12px; }
:focus-visible { outline: 2px solid var(--azul); outline-offset: 2px; }

/* ---------- estrutura ---------- */
.app { display: flex; height: 100vh; }
.menu { flex: 0 0 76px; background: var(--branco); border-right: 1px solid var(--linha); display: flex; flex-direction: column; align-items: center; gap: 4px; padding: 14px 0; overflow-y: auto; }
.menu .marca { width: 46px; height: 46px; margin-bottom: 10px; }
.menu-item { position: relative; width: 56px; min-height: 52px; border-radius: 12px; border: 0; background: transparent; color: var(--texto-3); display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 2px; font-size: 10px; font-weight: 600; text-decoration: none; padding: 6px 0; }
.menu-item:hover { background: var(--cinza); color: var(--texto); }
.menu-item.ativo { background: var(--azul-claro); color: var(--azul-escuro); }
.menu-item .contador { position: absolute; top: 4px; right: 6px; min-width: 18px; height: 18px; padding: 0 5px; border-radius: 999px; background: var(--azul); color: #fff; font-size: 10px; font-weight: 700; display: flex; align-items: center; justify-content: center; }
.menu-item .ponto { position: absolute; top: 8px; right: 12px; width: 9px; height: 9px; border-radius: 50%; background: #E8890C; border: 2px solid var(--branco); }
.menu .espaco { flex: 1; min-height: 8px; }
.avatar { width: 40px; height: 40px; border-radius: 50%; border: 0; background: var(--marinho); color: #fff; font-weight: 700; font-size: 13px; display: flex; align-items: center; justify-content: center; flex: 0 0 auto; }
.avatar.p { width: 32px; height: 32px; font-size: 12px; }
.avatar.g { width: 64px; height: 64px; font-size: 20px; }
.principal { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.conteudo { flex: 1; min-width: 0; min-height: 0; display: flex; }
.faixa-cobranca { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; padding: 10px 20px; background: var(--alerta); color: var(--alerta-texto); font-size: 13px; font-weight: 600; border-bottom: 1px solid #F1D9A8; }
.faixa-cobranca span { flex: 1; min-width: 220px; }
.faixa-cobranca .btn { border-color: #E2B866; }
.pagina { flex: 1; min-width: 0; overflow-y: auto; padding: 24px 28px 48px; }
.pagina-largura { max-width: 1240px; margin: 0 auto; display: flex; flex-direction: column; gap: 18px; }
.topo { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.topo > div:first-child { flex: 1; min-width: 220px; }
.topo p { margin-top: 4px; color: var(--texto-3); }

/* ---------- componentes ---------- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; height: 40px; padding: 0 16px; border-radius: var(--raio); border: 1px solid var(--linha-forte); background: var(--branco); color: var(--texto); font-weight: 600; font-size: 13px; white-space: nowrap; text-decoration: none; }
.btn:hover { border-color: #B5BED2; background: #FAFBFD; }
.btn svg.i { width: 18px; height: 18px; }
.btn.primario { background: var(--azul); border-color: var(--azul); color: #fff; }
.btn.primario:hover { background: var(--azul-escuro); border-color: var(--azul-escuro); }
.btn.perigo { color: var(--perigo); border-color: #EBC5C1; }
.btn.perigo:hover { background: var(--perigo-claro); }
.btn.fantasma { border-color: transparent; background: transparent; }
.btn.fantasma:hover { background: var(--cinza); }
.btn.p { height: 34px; padding: 0 12px; font-size: 12px; }
.btn.icone { width: 40px; padding: 0; }
.btn.icone.p { width: 34px; }
.btn:disabled { opacity: .5; cursor: default; }
.cartao { background: var(--branco); border: 1px solid var(--linha); border-radius: 14px; padding: 18px 20px; display: flex; flex-direction: column; gap: 12px; }
.cartao.sem-padding { padding: 0; gap: 0; }
.grade { display: grid; gap: 14px; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); }
.linha-botoes { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.campo { display: flex; flex-direction: column; gap: 6px; font-size: 13px; font-weight: 600; color: var(--texto-2); min-width: 0; }
.campo .dica { font-weight: 400; color: var(--texto-3); font-size: 12px; }
.entrada, .campo input:not([type=checkbox]):not([type=radio]), .campo select, .campo textarea { height: 42px; padding: 0 12px; border-radius: var(--raio); border: 1px solid var(--linha-forte); background: var(--branco); font-weight: 400; width: 100%; }
.campo textarea, textarea.entrada { height: auto; min-height: 88px; padding: 10px 12px; resize: vertical; line-height: 1.45; }
.entrada:focus, .campo input:focus, .campo select:focus, .campo textarea:focus { outline: 2px solid rgba(20, 88, 214, .25); border-color: var(--azul); }
.duas-col { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.marcar { display: flex; align-items: flex-start; gap: 10px; font-size: 13px; color: var(--texto-2); }
.marcar input { width: 18px; height: 18px; margin: 1px 0 0; accent-color: var(--azul); }
.erro { color: var(--perigo); font-size: 13px; }
.erro:empty { display: none; }
.vazio { padding: 40px 16px; text-align: center; color: var(--texto-3); display: flex; flex-direction: column; align-items: center; gap: 10px; }
.vazio svg.i { width: 40px; height: 40px; stroke-width: 1.4; color: #9AA3B8; }
.selo { display: inline-flex; align-items: center; gap: 5px; font-size: 11px; font-weight: 600; padding: 3px 9px; border-radius: 999px; background: #EDF0F5; color: var(--texto-2); white-space: nowrap; }
.selo.ponto::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
.selo.azul { background: var(--azul-claro); color: var(--azul-escuro); }
.selo.verde { background: var(--verde-claro); color: var(--verde); }
.selo.laranja, .selo.alerta { background: var(--alerta); color: var(--alerta-texto); }
.selo.vermelho { background: var(--perigo-claro); color: var(--perigo); }
.selo.roxo, .selo.bot { background: var(--bot); color: var(--bot-texto); }
.selo.rosa { background: #FCE8F2; color: #9B2463; }
.selo.amarelo { background: #FFF6CC; color: #6E5600; }
.selo.cinza { background: #EDF0F5; color: #4A5470; }
.abas { display: flex; gap: 6px; flex-wrap: wrap; }
.aba { display: inline-flex; align-items: center; gap: 6px; height: 34px; padding: 0 12px; border-radius: 999px; border: 1px solid var(--linha-forte); background: var(--branco); color: var(--texto-2); font-size: 13px; font-weight: 600; }
.aba[aria-selected="true"], .aba[aria-pressed="true"] { background: var(--marinho); border-color: var(--marinho); color: #fff; }
.aba .n { min-width: 18px; padding: 1px 6px; border-radius: 999px; font-size: 11px; background: #EDF0F5; color: var(--texto); }
.aba[aria-selected="true"] .n, .aba[aria-pressed="true"] .n { background: #fff; }
.tabela-caixa { overflow-x: auto; }
table.tabela { width: 100%; border-collapse: collapse; font-size: 14px; }
.tabela th { text-align: left; font-size: 12px; font-weight: 600; color: var(--texto-3); padding: 10px 12px; border-bottom: 1px solid var(--linha); white-space: nowrap; }
.tabela td { padding: 10px 12px; border-bottom: 1px solid #EEF1F6; vertical-align: middle; }
.tabela tr:last-child td { border-bottom: 0; }
.tabela tr.sel td { background: var(--azul-sel); }
.tabela .num { text-align: right; font-variant-numeric: tabular-nums; }
.pessoa { display: flex; align-items: center; gap: 10px; min-width: 0; }
.pessoa .nome { font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.pessoa .sub { font-size: 12px; color: var(--texto-3); }

/* ---------- avisos e modais ---------- */
.toasts { position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%); display: flex; flex-direction: column; gap: 8px; z-index: 100; align-items: center; pointer-events: none; }
.toast { background: var(--marinho); color: #fff; padding: 10px 16px; border-radius: 10px; font-size: 13px; box-shadow: var(--sombra); max-width: min(520px, calc(100vw - 32px)); pointer-events: auto; display: flex; gap: 12px; align-items: center; }
.toast.erro { background: var(--perigo); color: #fff; }
.toast button { border: 1px solid rgba(255,255,255,.6); background: transparent; color: #fff; border-radius: 6px; padding: 4px 10px; font-size: 12px; font-weight: 600; }
dialog.modal { border: 0; border-radius: 16px; padding: 0; width: min(560px, calc(100vw - 24px)); max-height: calc(100vh - 32px); box-shadow: 0 24px 64px rgba(14, 26, 58, .25); }
dialog.modal.largo { width: min(820px, calc(100vw - 24px)); }
dialog.modal::backdrop { background: rgba(14, 26, 58, .45); }
.modal-corpo { padding: 22px 24px; display: flex; flex-direction: column; gap: 14px; }
.modal-topo { display: flex; align-items: center; gap: 12px; }
.modal-topo h2 { flex: 1; font-size: 18px; }
.modal-rodape { display: flex; justify-content: flex-end; gap: 8px; flex-wrap: wrap; padding-top: 4px; }

/* ---------- login ---------- */
.entrada-tela { min-height: 100vh; display: flex; align-items: center; justify-content: center; padding: 24px 16px; background: radial-gradient(1200px 600px at 10% -10%, #E3ECFD 0, transparent 60%), var(--fundo); }
.entrada-caixa { width: min(420px, 100%); background: var(--branco); border: 1px solid var(--linha); border-radius: 18px; padding: 32px 28px; display: flex; flex-direction: column; gap: 16px; box-shadow: var(--sombra); }
.entrada-caixa .logo { width: 220px; max-width: 80%; align-self: center; margin-bottom: 6px; }
.entrada-caixa h1 { font-size: 20px; text-align: center; }
.entrada-caixa > p { text-align: center; color: var(--texto-3); }
.entrada-caixa .btn { height: 46px; }
.entrada-rodape { text-align: center; font-size: 14px; }
.entrada-rodape a { color: var(--azul); font-weight: 600; }

/* ---------- atendimento ---------- */
.atd { flex: 1; min-width: 0; display: flex; }
.lista { flex: 0 0 340px; background: var(--branco); border-right: 1px solid var(--linha); display: flex; flex-direction: column; min-height: 0; }
.lista-topo { padding: 18px 16px 12px; display: flex; flex-direction: column; gap: 12px; border-bottom: 1px solid var(--linha); }
.lista-topo .linha { display: flex; align-items: center; gap: 8px; }
.lista-topo h1 { flex: 1; font-size: 20px; }
.alerta-espera { display: flex; align-items: center; gap: 8px; width: 100%; min-height: 40px; padding: 8px 12px; border-radius: var(--raio); border: 1px solid #EBC5C1; background: var(--perigo-claro); color: var(--perigo); font-size: 13px; font-weight: 700; text-align: left; }
.alerta-espera span { margin-left: auto; text-decoration: underline; font-weight: 600; }
.alerta-espera.ativo { background: var(--perigo); color: #fff; border-color: var(--perigo); }
.alerta-espera svg.i { width: 18px; height: 18px; }
.busca { display: flex; align-items: center; gap: 8px; height: 42px; padding: 0 12px; border-radius: var(--raio); background: var(--cinza); color: var(--texto-3); }
.busca input { flex: 1; min-width: 0; border: 0; background: transparent; outline: none; height: 40px; }
.conversas { flex: 1; overflow-y: auto; }
.item { display: flex; gap: 12px; width: 100%; text-align: left; border: 0; border-bottom: 1px solid #EEF1F6; padding: 13px 16px; background: var(--branco); }
.item:hover { background: #F8FAFD; }
.item.sel { background: var(--azul-sel); box-shadow: inset 3px 0 0 var(--azul); }
.item-corpo { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 4px; }
.l1, .l2 { display: flex; justify-content: space-between; gap: 8px; align-items: center; }
.item-nome { font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.hora { flex: 0 0 auto; font-size: 12px; color: var(--texto-3); }
.previa { font-size: 13px; color: var(--texto-3); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.badge { flex: 0 0 auto; min-width: 20px; height: 20px; padding: 0 6px; border-radius: 999px; background: var(--azul); color: #fff; font-size: 11px; font-weight: 700; display: flex; align-items: center; justify-content: center; }
.selos { display: flex; gap: 5px; flex-wrap: wrap; }
.chat { flex: 1; min-width: 0; display: flex; flex-direction: column; background: var(--fundo-chat); }
.chat-topo { display: flex; align-items: center; gap: 12px; padding: 10px 18px; background: var(--branco); border-bottom: 1px solid var(--linha); flex-wrap: wrap; min-height: 64px; }
.chat-nome { flex: 1; min-width: 160px; display: flex; flex-direction: column; gap: 2px; }
.chat-nome span { font-size: 12px; color: var(--texto-3); }
.mensagens { flex: 1; min-height: 0; overflow-y: auto; padding: 18px 24px; display: flex; flex-direction: column; gap: 6px; }
.msg { display: flex; }
.msg.in { justify-content: flex-start; }
.msg.out, .msg.bot { justify-content: flex-end; }
.msg.nota { justify-content: center; }
.balao { max-width: min(68%, 560px); padding: 8px 12px 6px; border-radius: 12px; line-height: 1.45; white-space: pre-wrap; overflow-wrap: anywhere; }
.msg.in .balao { background: var(--branco); border: 1px solid var(--linha); border-top-left-radius: 4px; }
.msg.out .balao { background: var(--saida); border-top-right-radius: 4px; }
.msg.bot .balao { background: var(--bot); border-top-right-radius: 4px; }
.msg.nota .balao { background: var(--nota); color: var(--nota-texto); max-width: min(80%, 620px); font-size: 13px; border: 1px dashed #E8C66A; }
.autor { font-size: 11px; font-weight: 700; color: var(--azul-escuro); margin-bottom: 2px; }
.msg.bot .autor { color: var(--bot-texto); }
.msg.nota .autor { color: var(--nota-texto); }
.rodape-msg { font-size: 11px; color: var(--texto-3); text-align: right; margin-top: 2px; }
.falha { font-size: 12px; color: var(--perigo); font-weight: 600; margin-top: 4px; }
.dia { align-self: center; font-size: 12px; font-weight: 600; color: var(--texto-2); background: var(--branco); padding: 3px 12px; border-radius: 999px; margin: 6px 0; }
.midia-img { display: block; max-width: 280px; max-height: 320px; border-radius: 8px; margin-bottom: 4px; cursor: zoom-in; }
.midia-video { display: block; max-width: 300px; border-radius: 8px; margin-bottom: 4px; }
.midia-audio { display: block; width: 260px; max-width: 100%; margin-bottom: 4px; }
.midia-doc { display: flex; align-items: center; gap: 10px; padding: 8px 10px; background: rgba(255,255,255,.7); border: 1px solid var(--linha); border-radius: 8px; text-decoration: none; color: var(--texto); margin-bottom: 4px; }
.rodape { background: var(--branco); border-top: 1px solid var(--linha); padding: 10px 18px 14px; display: flex; flex-direction: column; gap: 8px; }
.modo-escrita { display: flex; gap: 4px; }
.modo-escrita button { border: 0; background: transparent; padding: 4px 10px; border-radius: 6px; font-size: 12px; font-weight: 600; color: var(--texto-3); }
.modo-escrita button[aria-pressed="true"] { background: var(--azul-claro); color: var(--azul-escuro); }
.modo-escrita button.nota[aria-pressed="true"] { background: var(--nota); color: var(--nota-texto); }
.escrever { display: flex; gap: 8px; align-items: flex-end; position: relative; }
.escrever textarea { flex: 1; min-width: 0; min-height: 44px; max-height: 180px; resize: none; padding: 11px 14px; border-radius: var(--raio); border: 1px solid var(--linha-forte); line-height: 1.4; }
.escrever.nota textarea { background: #FFFBEF; border-color: #E8C66A; }
.enviar { width: 44px; height: 44px; border-radius: 50%; border: 0; background: var(--azul); color: #fff; display: flex; align-items: center; justify-content: center; flex: 0 0 auto; }
.enviar:hover { background: var(--azul-escuro); }
.sugestoes { position: absolute; left: 52px; right: 52px; bottom: 52px; background: var(--branco); border: 1px solid var(--linha); border-radius: 10px; box-shadow: var(--sombra); max-height: 240px; overflow-y: auto; z-index: 5; }
.sugestoes button { display: block; width: 100%; text-align: left; border: 0; background: transparent; padding: 9px 12px; border-bottom: 1px solid #F0F2F7; }
.sugestoes button:hover, .sugestoes button.ativa { background: var(--azul-sel); }
.sugestoes strong { color: var(--azul-escuro); margin-right: 6px; }
.sugestoes span { color: var(--texto-3); font-size: 13px; }
.aviso-rodape { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.aviso-rodape p { flex: 1; min-width: 200px; color: var(--texto-2); }
.anexo-previa { display: flex; align-items: center; gap: 10px; background: var(--cinza); border-radius: 10px; padding: 8px 10px; }
.anexo-previa img { width: 48px; height: 48px; object-fit: cover; border-radius: 6px; }
.anexo-previa .nome { flex: 1; min-width: 0; font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.lateral { flex: 0 0 300px; background: var(--branco); border-left: 1px solid var(--linha); overflow-y: auto; padding: 20px 18px; display: flex; flex-direction: column; gap: 20px; }
.lateral .cabeca { display: flex; flex-direction: column; align-items: center; gap: 6px; text-align: center; }
.bloco { display: flex; flex-direction: column; gap: 8px; }
.bloco > h3 { font-size: 11px; font-weight: 700; color: var(--texto-3); text-transform: uppercase; letter-spacing: .05em; }
.detalhes { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px 12px; font-size: 13px; }
.detalhes .r { color: var(--texto-3); font-size: 12px; }
.detalhes .v { font-weight: 600; overflow-wrap: anywhere; }
.clicavel { cursor: pointer; }
tr.clicavel:hover td { background: var(--cinza); }
button.historico-item { width: 100%; border: 0; font: inherit; color: inherit; text-align: left; }
button.historico-item:hover { background: #E3ECFD; }
.historico-item { font-size: 13px; padding: 8px 10px; border-radius: 8px; background: var(--cinza); display: flex; justify-content: space-between; gap: 8px; }
.sem-chat { margin: auto; text-align: center; color: var(--texto-3); padding: 24px; max-width: 420px; display: flex; flex-direction: column; align-items: center; gap: 10px; }
.sem-chat img { width: 96px; opacity: .9; }
.zoom { cursor: zoom-out; max-width: 100%; max-height: calc(100vh - 140px); display: block; margin: 0 auto; border-radius: 8px; }

/* ---------- funil ---------- */
.quadro { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(250px, 1fr); gap: 14px; overflow-x: auto; padding-bottom: 8px; align-items: start; }
.coluna { background: #E9EDF4; border-radius: 14px; padding: 12px; display: flex; flex-direction: column; gap: 10px; min-height: 160px; }
.coluna.sobre { outline: 2px dashed var(--azul); outline-offset: -2px; background: var(--azul-claro); }
.coluna-topo { display: flex; align-items: center; gap: 8px; padding: 2px 4px; }
.coluna-topo h2 { flex: 1; font-size: 14px; }
.coluna-total { font-size: 13px; font-weight: 600; color: var(--texto-2); padding: 0 4px 2px; }
.negocio { background: var(--branco); border: 1px solid #DCE1EB; border-radius: 12px; padding: 12px; display: flex; flex-direction: column; gap: 8px; cursor: grab; }
.negocio:active { cursor: grabbing; }
.negocio .valor { font-size: 16px; font-weight: 700; }
.negocio .acoes { display: flex; gap: 6px; border-top: 1px solid #EEF1F6; padding-top: 8px; align-items: center; }

/* ---------- painel ---------- */
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(190px, 1fr)); gap: 14px; }
.kpi { background: var(--branco); border: 1px solid var(--linha); border-radius: 14px; padding: 16px 18px; display: flex; flex-direction: column; gap: 4px; }
.kpi h2 { font-size: 13px; font-weight: 600; color: var(--texto-3); }
.kpi .valor { font-size: 30px; font-weight: 700; letter-spacing: -.02em; font-variant-numeric: tabular-nums; }
.kpi .sub { font-size: 12px; font-weight: 600; color: var(--texto-3); }
.kpi .sub.bom { color: var(--verde); }
.kpi .sub.ruim { color: var(--alerta-texto); }
.barras { display: flex; align-items: flex-end; gap: 4px; height: 180px; border-bottom: 1px solid var(--linha-forte); padding-top: 16px; }
.barra { flex: 1; min-width: 0; display: flex; flex-direction: column; align-items: center; justify-content: flex-end; gap: 3px; height: 100%; }
.barra span { font-size: 10px; font-weight: 600; color: var(--texto-2); }
.barra div { width: 100%; max-width: 28px; border-radius: 4px 4px 0 0; background: #A9C4F3; }
.barra.pico div { background: var(--azul); }
.rotulos { display: flex; gap: 4px; }
.rotulos span { flex: 1; min-width: 0; text-align: center; font-size: 10px; color: var(--texto-3); }
.trilho { height: 10px; border-radius: 999px; background: #EDF0F5; }
.trilho div { height: 10px; border-radius: 999px; background: var(--azul); }
.duas-areas { display: flex; gap: 14px; flex-wrap: wrap; }
.duas-areas > * { flex: 1 1 340px; min-width: 0; }

/* ---------- agenda ---------- */
.dias { display: flex; flex-direction: column; gap: 14px; }
.dia-grupo h2 { font-size: 13px; color: var(--texto-3); text-transform: capitalize; margin-bottom: 8px; }
.compromisso { display: flex; gap: 14px; align-items: flex-start; background: var(--branco); border: 1px solid var(--linha); border-radius: 12px; padding: 12px 14px; }
.compromisso + .compromisso { margin-top: 8px; }
.compromisso .quando { flex: 0 0 56px; font-size: 16px; font-weight: 700; font-variant-numeric: tabular-nums; }
.compromisso .corpo { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 4px; }
.compromisso.feito { opacity: .6; }
.compromisso.feito .titulo { text-decoration: line-through; }

/* ---------- configurações ---------- */
.config { display: flex; gap: 20px; align-items: flex-start; flex-wrap: wrap; }
.config-menu { flex: 0 0 220px; display: flex; flex-direction: column; gap: 2px; position: sticky; top: 0; }
.config-menu button { text-align: left; border: 0; background: transparent; padding: 10px 12px; border-radius: 8px; font-weight: 600; color: var(--texto-2); }
.config-menu button:hover { background: var(--cinza); }
.config-menu button[aria-current="true"] { background: var(--azul-claro); color: var(--azul-escuro); }
.config-area { flex: 999 1 520px; min-width: 0; display: flex; flex-direction: column; gap: 14px; }
.qr { align-self: center; width: 240px; height: 240px; border-radius: 8px; border: 1px solid var(--linha); }
.passos { margin: 0; padding-left: 18px; color: var(--texto-2); font-size: 13px; line-height: 1.6; }
.aviso { font-size: 13px; color: var(--alerta-texto); background: var(--alerta); padding: 10px 12px; border-radius: 8px; line-height: 1.45; }
.info { font-size: 13px; color: var(--texto-2); background: var(--cinza); padding: 10px 12px; border-radius: 8px; overflow-wrap: anywhere; line-height: 1.45; }
.opcao { display: flex; align-items: flex-start; gap: 10px; padding: 10px 12px; border: 1px solid var(--linha-forte); border-radius: 10px; cursor: pointer; }
.opcao:has(input:checked) { border-color: var(--azul); background: var(--azul-sel); }
.opcao input { margin-top: 3px; width: 18px; height: 18px; accent-color: var(--azul); }
.opcao span { display: flex; flex-direction: column; gap: 2px; color: var(--texto-3); font-size: 13px; }
.opcao strong { color: var(--texto); font-size: 14px; }
.lista-edit { display: flex; flex-direction: column; gap: 8px; }
.lista-edit .linha { display: flex; gap: 8px; align-items: center; }
.lista-edit .linha .entrada { flex: 1; }
.cores { display: flex; gap: 6px; flex-wrap: wrap; }
.cores label { cursor: pointer; }
.cores input { position: absolute; opacity: 0; }
.cores .selo { border: 2px solid transparent; }
.cores input:checked + .selo { border-color: var(--marinho); }
.cores input:focus-visible + .selo { outline: 2px solid var(--azul); }
.progresso { height: 8px; background: #EDF0F5; border-radius: 999px; overflow: hidden; }
.progresso div { height: 100%; background: var(--azul); }
.paginacao { display: flex; gap: 8px; align-items: center; justify-content: flex-end; padding: 12px; }
.barra-lote { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; padding: 10px 16px; background: var(--azul-sel); border-bottom: 1px solid #D3E0FA; }
.barra-lote strong { flex: 1; min-width: 140px; }
.filtros { display: flex; gap: 12px; flex-wrap: wrap; align-items: flex-end; padding: 16px; border-bottom: 1px solid var(--linha); }
.filtros .campo { flex: 1 1 180px; }
.filtros .campo.largo { flex: 2 1 240px; }

.voltar-chat { display: none; }
@media (max-width: 1180px) { .lateral { display: none; } .lateral.aberta { display: flex; position: fixed; right: 0; top: 0; bottom: 0; z-index: 20; box-shadow: -8px 0 32px rgba(14,26,58,.18); } }
@media (min-width: 1181px) { .so-estreito { display: none !important; } }
@media (max-width: 860px) {
  .menu { flex-basis: 62px; }
  .menu-item { width: 50px; font-size: 9px; }
  .lista { flex-basis: 100%; }
  .atd.com-chat .lista { display: none; }
  .atd:not(.com-chat) .chat { display: none; }
  .voltar-chat { display: inline-flex; }
  .pagina { padding: 18px 16px 40px; }
  .duas-col { grid-template-columns: 1fr; }
  .config-menu { flex-basis: 100%; flex-direction: row; overflow-x: auto; position: static; }
  .config-menu button { white-space: nowrap; }
  .balao { max-width: 85%; }
}
.entrada-caixa > p.erro { color: var(--perigo); }

/* ---------- editor do chatbot ---------- */
.item-editor { border: 1px solid var(--linha); border-radius: 12px; padding: 12px 14px; display: flex; flex-direction: column; gap: 10px; background: var(--branco); }
.item-editor.passo { background: #FAFBFD; }
details.item-editor > summary { cursor: pointer; list-style: revert; }
.linha-titulo { display: flex; align-items: center; justify-content: space-between; gap: 8px; flex-wrap: wrap; }
.acao-editor { display: flex; flex-direction: column; gap: 10px; padding: 12px; background: var(--azul-sel); border: 1px solid #D3E0FA; border-radius: 10px; }
.opcao-linha { display: grid; grid-template-columns: auto minmax(0, 1.2fr) minmax(0, 1fr) auto auto; gap: 8px; align-items: center; }
.opcao-linha:has(> :nth-child(4):last-child) { grid-template-columns: minmax(0, 1.2fr) minmax(0, .7fr) minmax(0, 1fr) auto; }
.opcao-linha:has(> :nth-child(3):last-child) { grid-template-columns: minmax(0, 1fr) minmax(0, 1fr) auto; }
.barra-salvar { position: sticky; bottom: 0; display: flex; align-items: center; justify-content: flex-end; gap: 12px; padding: 12px 16px; background: rgba(244, 246, 250, .95); border-top: 1px solid var(--linha); border-radius: 12px; }
.selo.urgente { background: var(--perigo); color: #fff; }
.campos-paciente { display: grid; grid-template-columns: 1fr; gap: 6px; font-size: 13px; }
.campos-paciente div { display: flex; justify-content: space-between; gap: 10px; border-bottom: 1px dashed var(--linha); padding-bottom: 4px; }
.campos-paciente span { color: var(--texto-3); }
.campos-paciente strong { text-align: right; overflow-wrap: anywhere; }
@media (max-width: 860px) { .opcao-linha { grid-template-columns: 1fr !important; } }